On a train, there are 4 people in a compartment and one of them starts smoking. Two people are visibly upset, while the third lifts up his gaze and calmly says: I understand that you wish to smoke, but it is not allowed in this compartment.I would really appreciate it if you smoked in the corridor

The assertive message is based upon 3 elements:
Definition of Assertiveness
Assertive Behaviour
An assertive behavior is the most competent in a specific situation.
It allows to obtain the best result for us and others in a certain place at a certain time.
Assertiveness: 5 goals

1. Emotional autonomy: ability to recognize emotions;
2. Freedom of expression: capability of communicating emotions and feelings and mastering physical reations.
3. Respecting oneself and respecting others: knowing a person’s rights and ability to mediate.
4. Self-esteem and esteem of others: ability to appreciate.
5. Positive image of oneself: ability to self-actualize.

Assertive Communication